Data Protection

The Privacy Policy of LBBW Asset Management

The intention of LBBW Asset Management is that you feel comfortable while visiting our internet presence. Therefore the protection of your personal data is quite important for us. So it´s a considerable concern for us to protect your privacy while processing personal data.

LBBW Asset Management processes personal data which were collected while visiting our web pages, principally in accordance with legal provisions protecting and respecting your personal privacy.

Our technical and organizational measures ensure the observation of rules on data protection by us and by external service providers.

We would like you to always know in which case we store which data and how we use them. Therefore we would like to explain briefly which position LBBW Asset Management represents about data protection, how we protect your data, and what this actually means for you using our services.

Personal data/personal information about identity

Personal data or personal identity information is information that can be used explicitly to determine your identity. This includes information like your real name, your e-mail address, mailing address, phone number etc.

Pseudonym data/anonymous logfile data

Information which were not immediately related to your real identity such as the profile number of users of a website, are not in accordance with the category of personal information.

While visiting our website our web server saves the IP address of your internet service provider, the web page from which you visit us, the web pages you actually visit and also date and time of visit. Furthermore, your operating system, the browser name, and the browser version is stored in the log file of the web server.

These data were analyzed for statistical purposes and to improve our appearance anonymously.

This anonymous data were stored separately from personal information by saved internal systems and do not allow any conclusions about an individual person. Neither link nor an exploitation of linked personal information with anonymous data does occur.

Due to the separation of anonymous/general statistical and personal information your privacy remains are protected at all times.

Collection of personal data

Your visit of our internet information pages were stored solely as an anonymous visit for statistical purposes and do not include any personal information. So you can use our information on internet without revealing your identity.

Additionally, personal data is only stored if volunteered by you. This is, inter alia, the case in the context of a registration (newsletter or similar), a survey, a prize draw or at your requests and suggestions or instructions via contact form or e-mail to us.

It´s up to you whether you would like to enter your name and other personal information (such as date of birth, postal or e-mail address, phone number etc.). Of course, you are also free to keep this information back. However, in this case we´re not able to provide you with the requested products, services or available information.

E-mail / contact forms

If you send us an E-mail or a message via contact form, we save and use your personal user data (such as names, birth dates, postal or e-mail address, phone number etc.) solely to provide the offered services and for the correspondence with you.

If you send information via unprotected e-mail to us, we point out that this data transmission happens unsecured via internet. Therefore the data might theoretically be harmed by unauthorized persons or could also be falsified.


We would like to encourage parents to accompany the online activities of their children. User under 18 years should not give us personal data without the consent of their parents or guardians. Basically, personal data of children will never be requested, collected or given to third parties. We ask users under 18 years to communicate us their age and the name of a legal parental guardian.


Cookies are small text files sent from web servers to your PC. They are usually stored on your hard drive. These do not enter the user's system and cause damage to them. Although cookies can identify the computer you are using, but personal data will not be stored by cookies by themselves. We never use technologies connecting through cookies accumulating information with your personal user data in order to determine your identity or e-mail address.

We use session cookies in interaction with your internet browser in order to optimize our website offer exclusively in ranges of institutions, banks, and financial institutions. Cookies getting used by these areas are necessary to log-in. After closing the browser the cookies will be deleted automatically.

Most browsers are set to accept cookies automatically. However, you can deactivate storing of cookies or adjust your browser so that it notifies you when cookies are sent. You have always the right and the possibility to refuse our cookies. If you have cookies disabled in your browser, you can however, do not use the ranges of institutions, banks and financial institutions.

The other range of information is fully available without any cookies.


The website of LBBW Asset Management contains links to web pages of other providers, which are not covered by this privacy statement. If we offer links to other sites, we try to ensure the representation of our values. We have no influence on the content and compliance with data protection regulations by their operators. If you visit another site, please inform yourself about their existing directives.

Security when processing personal data

LBBW Asset Management uses technical and organizational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological development.

In detail, this means that we store your personal details on specially protected servers in Germany. Access is restricted to authorized persons who are involved in the technical or editorial care of the server.

Use of Personal Information

Personal data are collected, processed and used as long as it´s necessary for the accomplishment of our offered services. This makes possible to prove if you are allowed to access protected web pages, to register, to take with you the required contact, or to provide the requested products, services or information.

We also use this data in addition to the indicated purpose in the special contact form if you already gave us your consent.

Your data will be forwarded to answer the inquiry or to process your request to the appropriate specialist departments within LBBW Asset Management.

Terms of anonymous statistical data

General Data relating to the use of these web pages (such as number of visits, visited pages, duration of use) is stored by us and analyzed to prove the acceptance of individual web pages. If otherwise indicated, this data is collected anonymously for purposes of statistics and market research. We reserve the right to use these data within the LBBW Asset Management and externally as well.

Disclosure of personal information to third parties

We appreciate for your confidence and take painstakingly care about protecting your personal information.

Personal information is only used for internal purposes of LBBW Asset Management regarding the customer relationship and will not be given to any third party, unless we have obtained your express consent.

Surveys of personal data or their submissions to authorized state institutions and authorities only happen if we are obliged by court order or if required by law.

The employees and partners of the LBBW Asset Management are obliged by us to maintain secrecy and to comply with data protection regulations and our policies.


With actions like sweepstakes we would like to use your data to be able to inform you about our products and services and possibly request your opinion. Of course, participation in such activities is voluntary. If you hereby do not consent you can inform us at any time so that we can block or delete the regarding data. Further information can be found on the respective local web page.

Right to information

You can request free information about all personal information that we hold about you. Of course, you have the opportunity to correct any errors, inaccurate data, or to update or delete them completely.

This does not apply to the activities carried out in the transaction modules of personal transactions.


Furthermore, you can withdraw a once given consent for purposes of collection, processing and usage of your personal data at any time with effect for the future. If you have given us personal data, you will always have the opportunity to simply delete them again.

For this please use the link from the e-mail you received for registration of reference of our newsletter. Alternatively, you can send a message to us via contact button.

This opportunity ensures that you receive a newsletter. Technical depot customer data (eg for keeping your deposits) are not affected by termination of an internet information service or erasing.


The rapid development of internet makes adjustments of our privacy policy necessary. In these cases you will be informed about the respective changes here.

Even if we don´t intent often changes of our privacy policy, we recommend to check our sites these for changes frequently. So make sure that you have read the current guidelines and agree to these.

Any modifications to the guidelines on privacy will be mentioned ahead. We will not conduct any retroactive changes, except as required by law.

Questions, suggestions, comments

If you have questions regarding the process of your personal data or on data protection generally, please contact the data protection officer who is available, also in case of information requests, suggestions or complaints.