The intention of LBBW Asset Management is that you feel comfortable while
visiting our internet presence. Therefore the protection of your personal data
is quite important for us. So it´s a considerable concern for us to protect your
privacy while processing personal data.
LBBW Asset Management processes personal data which were collected while visiting
our web pages, principally in accordance with legal provisions protecting and
respecting your personal privacy.
Our technical and organizational measures ensure the observation of rules on data
protection by us and by external service providers.
We would like you to always know in which case we store which data and how we use
them. Therefore we would like to explain briefly which position LBBW Asset
Management represents about data protection, how we protect your data, and what
this actually means for you using our services.
Personal data/personal information about identity
Personal data or personal identity information is information that can be used
explicitly to determine your identity. This includes information like your real
name, your e-mail address, mailing address, phone number etc.
Pseudonym data/anonymous logfile data
Information which were not immediately related to your real identity such as the
profile number of users of a website, are not in accordance with the category of
While visiting our website our web server saves the IP address of your internet
service provider, the web page from which you visit us, the web pages you
actually visit and also date and time of visit. Furthermore, your operating
system, the browser name, and the browser version is stored in the log file of
the web server.
These data were analyzed for statistical purposes and to improve our appearance
This anonymous data were stored separately from personal information by saved
internal systems and do not allow any conclusions about an individual person.
Neither link nor an
exploitation of linked personal information with anonymous data does occur.
Due to the separation of anonymous/general statistical and personal information
your privacy remains are protected at all times.
Collection of personal data
Your visit of our internet information pages were stored solely as an anonymous
visit for statistical purposes and do not include any personal information. So
you can use our information on internet without revealing your identity.
Additionally, personal data is only stored if volunteered by you. This is, inter
alia, the case in the context of a registration (newsletter or similar), a
survey, a prize draw or at your requests and suggestions or instructions via
contact form or e-mail to us.
It´s up to you whether you would like to enter your name and other personal
information (such as date of birth, postal or e-mail address, phone number
etc.). Of course, you are also free to keep this information back. However, in
this case we´re not able to provide you with the requested products, services or
E-mail / contact forms
If you send us an E-mail or a message via contact form, we save and use your
personal user data (such as names, birth dates, postal or e-mail address, phone
number etc.) solely to provide the offered services and for the correspondence
If you send information via unprotected e-mail to us, we point out that this data
transmission happens unsecured via internet. Therefore the data might
theoretically be harmed by unauthorized persons or could also be falsified.
We would like to encourage parents to accompany the online activities of their
children. User under 18 years should not give us personal data without the
consent of their parents or guardians. Basically, personal data of children will
never be requested, collected or given to third parties. We ask users under 18
years to communicate us their age and the name of a legal parental
Cookies are small text files sent from web servers to your PC. They are usually
stored on your hard drive. These do not enter the user's system and cause damage
to them. Although cookies can identify the computer you are using, but personal
data will not be stored by cookies by themselves. We never use technologies
connecting through cookies accumulating information with your personal user data
in order to determine your identity or e-mail address.
We use session cookies in interaction with your internet browser in order to
optimize our website offer exclusively in ranges of institutions, banks, and
financial institutions. Cookies getting used by these areas are necessary to
log-in. After closing the browser the cookies will be deleted automatically.
Most browsers are set to accept cookies automatically. However, you can
deactivate storing of cookies or adjust your browser so that it notifies you
when cookies are sent. You have always the right and the possibility to refuse
our cookies. If you have cookies disabled in your browser, you can however, do
not use the ranges of institutions, banks and financial institutions.
The other range of information is fully available without any cookies.
The website of LBBW Asset Management contains links to web pages of other
providers, which are not covered by this privacy statement. If we offer links to
other sites, we try to ensure the representation of our values. We have no
influence on the content and compliance with data protection regulations by
their operators. If you visit another site, please inform yourself about their
Security when processing personal data
LBBW Asset Management uses technical and organizational security measures to
protect your data managed by us against accidental or intentional manipulation,
loss, destruction or against access by unauthorized persons. Our security
measures are continuously improved in line with technological development.
In detail, this means that we store your personal details on specially protected
servers in Germany. Access is restricted to authorized persons who are involved
in the technical or editorial care of the server.
Use of Personal Information
Personal data are collected, processed and used as long as it´s necessary for the
accomplishment of our offered services. This makes possible to prove if you are
allowed to access protected web pages, to register, to take with you the
required contact, or to provide the requested products, services or
We also use this data in addition to the indicated purpose in the special contact
form if you already gave us your consent.
Your data will be forwarded to answer the inquiry or to process your request to
the appropriate specialist departments within LBBW Asset Management.
Terms of anonymous statistical data
General Data relating to the use of these web pages (such as number of visits,
visited pages, duration of use) is stored by us and analyzed to prove the
acceptance of individual web pages. If otherwise indicated, this data is
collected anonymously for purposes of statistics and market research. We reserve
the right to use these data within the LBBW Asset Management and externally as
Disclosure of personal information to third parties
We appreciate for your confidence and take painstakingly care about protecting
your personal information.
Personal information is only used for internal purposes of LBBW Asset Management
regarding the customer relationship and will not be given to any third party,
unless we have obtained your express consent.
Surveys of personal data or their submissions to authorized state institutions
and authorities only happen if we are obliged by court order or if required by
The employees and partners of the LBBW Asset Management are obliged by us to
maintain secrecy and to comply with data protection regulations and our
With actions like sweepstakes we would like to use your data to be able to inform
you about our products and services and possibly request your opinion. Of
course, participation in such activities is voluntary. If you hereby do not
consent you can inform us at any time so that we can block or delete the
regarding data. Further information can be found on the respective local web
Right to information
You can request free information about all personal information that we hold
about you. Of course, you have the opportunity to correct any errors, inaccurate
data, or to update or delete them completely.
This does not apply to the activities carried out in the transaction modules of
Furthermore, you can withdraw a once given consent for purposes of collection,
processing and usage of your personal data at any time with effect for the
future. If you have given us personal data, you will always have the opportunity
to simply delete them again.
For this please use the link from the e-mail you received for registration of
reference of our newsletter. Alternatively, you can send a message to us via
This opportunity ensures that you receive a newsletter. Technical depot customer
data (eg for keeping your deposits) are not affected by termination of an
internet information service or erasing.
necessary. In these cases you will be informed about the respective changes
check our sites these for changes frequently. So make sure that you have read
the current guidelines and agree to these.
Any modifications to the guidelines on privacy will be mentioned ahead. We will
not conduct any retroactive changes, except as required by law.
Questions, suggestions, comments
If you have questions regarding the process of your personal data or on data
protection generally, please contact the data protection officer who is
available, also in case of information requests, suggestions or complaints.